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Sales Hotline:
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Cisco SMARTnet
SMARTnet Solutions provide your company with:
Software updates and upgrades on demand
Resources to augment your operations staff
Online and telephone access to Cisco technology experts
Range of hardware replacement response times
Optional "OnSite" Cisco Field Service Engineer
SMARTnet and SMARTnet Onsite Solutions provide your company with both remote and onsite services, allowing your staff to leverage Cisco technology expertise and best practices to ensure that your device performs at its highest level of durability and performance.
SMARTnet and SMARTnet Onsite
- Major and maintenance releases of Cisco IOS® Software via Cisco.com or media
- Registered access to Cisco.com 24x7
- 24x7 access to Cisco Technical Assistance Center (TAC) via phone, email or through Cisco.com
- Advance hardware replacement (four delivery options are available, depending on response time requirements):
- SMARTnet 8x5xNext Business Day-Delivery of hardware replacement parts the next business day, provided that the request is received before 15:00
- SMARTnet 8x5x4-Delivery of hardware replacement parts, from 09:00 to 17:00, Monday through Friday, within four-hour response time
- SMARTnet 24x7x4-Delivery of hardware replacement parts, 24 hours a day, 7 days per week, within four-hour response time
- SMARTnet 24x7x2-Delivery of hardware replacement parts, 24 hours a day, 7 days per week, within two-hour response time
- Onsite field engineer (SMARTnet Onsite only), depending upon delivery options listed above
Click here for more information on Cisco's SMARTnet & the standard Cisco warranty
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Cisco Systems is the
worldwide leader
in networking
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Which SMARTnet support package to choose?
| Product Code |
OnSite
Engineer |
Response |
Hardware
Replacement |
TAC
24x7 |
Software
Upgrade |
| CON-AR-VPKG |
|
NBD |
Y |
|
|
| CON-SNT-VPKG |
|
8x5xNBD |
Y |
Y |
Y |
| CON-SNTE-VPKG |
|
8x5x4 |
Y |
Y |
Y |
| CON-SNTP-VPKG |
|
24x7x4 |
Y |
Y |
Y |
| CON-S2P-VPKG |
|
24x7x2 |
Y |
Y |
Y |
| CON-OS-VPKG |
Y |
8x5xNBD |
Y |
Y |
Y |
| CON-OSE-VPKG |
Y |
8x5x4 |
Y |
Y |
Y |
| CON-OSP-VPKG |
Y |
24x7x4 |
Y |
Y |
Y |
| CON-PREM-VPKG |
Y |
24x7x2 |
Y |
Y |
Y |
Note:
Each product code is followed by a number from 1 to 18~. The higher the number the more complex (and therefore expensive) the product to support is.
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business force ® is a
www.b-f.co.uk
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To show our commitment as CISCO Reseller, we became a CISCO Approved Reseller in 1998 - UK CISCO Approved Reseller.
Our ethos is to be a CISCO Solution Provider that provides: complete range of CISCO products, an online cisco store with uptodate price and stock level, cisco Consultancy, installation service and of course free cisco Advice - just ask for cisco network advice.
We endeavour to provide the cheapest CISCO prices. Cheapest price on cisco results in daily Cisco bargains, cisco discount on the complete range and cisco special Offers as promoted by cisco sales & marketing.
Those are available on cisco firewall, cisco adsl router and many other cisco products.
We also offers cisco Service level agreement that complement SMARTnet; giving you cisco Support and cisco Disaster Recovery 24x7 if required.
Your cisco Network is protected by cisco Internet Security.
CISCO Reseller means CISCO Approved Reseller in the uk. As CISCO Approved Reseller and CISCO Solution Provider we can offer the
Cheapest CISCO but also cheapest price on cisco but also Cisco bargains on cisco firewall, cisco adsl router just visit our
online cisco store. Cisco Network rely on cisco Internet Security backed by a cisco Service level agreement.
cisco Consultancy and cisco Support prepare you for Disaster Recovery but also cisco network advice which we give
free cisco Advice even with cisco discount on the whole range. Just look out for our cisco special Offers in our cisco sales.
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