- 9am - 6pm software support via email and telephone (no 'premium' number to call)
- 4hr initial response
- Friendly and experienced support staff - MCSE qualified
- Single contact point for all your IT questions and problems
- Internet Access to our call tracking system, lets you check the status of your call, more info...
- Fixed price annual contract
- Discount for volume contracts!
An example of Low Cost Computer Support in London:
| Quantity |
Typical annual cost for a server and 5 staff |
Cost |
| 1 |
MS-Window 2003 Server Support |
£299 |
| 4 |
MS-Window XPP Desktop Workstation Support |
£996 |
| 1 |
MS-Window XP Laptop Support |
£299 |
| 1 |
Internet Gateway & VPN Server Support |
£249 |
| |
Total cost for a Service Level Agreement excl. VAT |
£1,843 |
business force ®
was established in 1985 and has the experience to provide an effective computer support service.
We are a TOTAL IT Solution Provider that provides "turn key" solution that allow our clients to totally focus on their business and the solutions they need, leaving the Production, Integration and Delivery to be managed by us.
As a valuable customer, we will endeavor to provide you with the best software support in London.
Call us now for advice or support and we will get you up and running.
How do we provide such an effective computer support service for such low cost?:
- We use the latest remote support technology.
- We use knowledged base systems and have access to all major manufacturer remote assistance & information systems.
- As a TOTAL IT Solution Provider, you get the benefit of economy of scale.
- Our experienced staff solves problem(s) quickly - not learning on the job!.
- All the above deliver the best software support in London!
As a TOTAL IT Solution Provider, we can also provide:
- PC hardware installation and/or upgrade service
- PC software installation and/or upgrade service
- Automated or manual software update and/or security patch installation service
- Network installation service including Broadband, VPN, ... Our network installation service can be quoted with or without providing the hardware/software.
- Structured CAT 5E and/or CAT 6 cabling
- 24x7 System Monitoring & Availability Statistics. 24x7 System Monitoring requires broadband & VPN access.
- Favourable discount when ordering from our Online Store (34000 products!), more info...
Additional information:
- Up to 5 call/incidents per machine
- All user(s) and server(s) software support are performed remotely via Desktop Sharing and Remote Assistance. Hardware replacement and software upgrade not included.
- Broadband and VPN link will be required to your network to provide remote support & remote assistance
- Existing XP/XPP Server to be upgraded to Window 2003 Server and must have a backup device
- Greater London Computer support only
- Effective Computer Support Service with optional 24x7 System Monitoring
- What is an Service Level Agreement (SLA), more info...
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